APC Smart-UPS X 2200VA Rack/Tower LCD 200-240V - SMX2200HV

Maximizes battery performance life and reliability through intelligent precision charging. Protect...

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Product Information

Full details

The APC Smart-UPS X SMX2200HV is designed for IT professionals and network administrators needing reliable power backup and surge protection for servers, network devices, and other critical equipment. Its key benefit is providing continuous power during outages, preventing data loss and downtime. A potential caveat is the need for a Network Management Card (sold separately) for remote management. This guide will help you understand the features, setup, and maintenance of the SMX2200HV to ensure optimal performance and longevity.

All features

Model Part NumberSMX2200HV
BrandA.P.C.

Extended Product Information

FAQs

How long will the UPS provide backup power?

The backup time varies depending on the load. At full load, the typical backup time is approximately 9.8 minutes. At half load, it's about 25.3 minutes. Runtime can be extended with external battery packs.

How do I replace the battery?

The battery cartridge (APCRBC143) is user-replaceable. Refer to the user manual for detailed instructions. Ensure the UPS is disconnected from the power outlet before replacing the battery.

What is the SmartSlot for?

The SmartSlot allows for the installation of an optional Network Management Card, which enables remote monitoring and management of the UPS.

What is Automatic Voltage Regulation (AVR)?

AVR stabilizes voltage fluctuations to protect connected equipment from brownouts and overvoltages, extending the lifespan of your devices.

Can I monitor the UPS remotely?

Yes, remote monitoring is possible with the optional Network Management Card. This allows you to monitor the UPS's status and configure settings remotely.

What type of outlets does the SMX2200HV have?

It has 8 IEC 320 C13 outlets and 2 IEC 320 C19 outlets.

What is the warranty period?

The UPS has a 3-year warranty, excluding the battery cartridge, which has a 2-year warranty.

Where can I find replacement batteries?

Replacement batteries (APCRBC143) can be purchased from APC or authorized resellers.

Troubleshooting

UPS is not turning on.

Check the power connection to the wall outlet. Ensure the UPS power button is pressed. If the issue persists, test the outlet with another device.

UPS is beeping continuously.

Check the LCD screen for error messages. The beeping may indicate a fault condition or that the UPS is running on battery power. Investigate the cause and address it.

UPS is not providing backup power.

Check the battery connection inside the UPS. Verify that the battery is charged. If the battery is old, it may need to be replaced.

LCD screen is blank or unreadable.

Check the power connection to the UPS. Try restarting the UPS. If the issue persists, the LCD panel may need to be serviced.

PowerChute software is not connecting to the UPS.

Ensure the USB or serial cable is securely connected. Verify the software is configured correctly and the correct drivers are installed. Check the network connection if using a Network Management Card.

Pros and Cons

Pros

  • Provides reliable power backup during outages.
  • Protects equipment from surges, spikes, and other power disturbances.
  • Offers remote management capabilities with an optional network card.
  • Provides a clear LCD interface for easy monitoring and configuration.
  • Allows for runtime expansion with external battery packs.
  • Features user-replaceable batteries for easy maintenance.

Cons

  • Network Management Card sold separately for remote management.
  • Relatively short backup time at full load (9.8 minutes).
  • Requires professional installation for rack mounting.
  • External battery packs add to the overall cost.
  • The initial cost is higher compared to basic UPS units.
  • Audible alarms may be disruptive in some environments.

Setup, Compatibility & Care

Setup

  1. Unpacking: Carefully unpack the UPS and check for all included components: the UPS unit, cables, software CD, documentation, and rackmount brackets if applicable.
  2. Placement: Place the UPS in a well-ventilated area, away from direct sunlight and moisture. Consider rack mounting if appropriate.
  3. Connections: Connect the equipment you want to protect to the UPS outlets. Use the appropriate cables (C13, C19) for your devices.
  4. Power Connection: Plug the UPS into a grounded power outlet.
  5. Initial Startup: Power on the UPS by pressing the power button. The LCD screen will display the status.

Compatibility

The SMX2200HV is compatible with most standard IT equipment, including servers, network devices, and workstations. Ensure that the total power draw of connected devices does not exceed the UPS's capacity (1980W/2.2kVA). The UPS is also compatible with the APC Network Management Card for remote management.

Care

  • Regular Inspections: Periodically inspect the UPS for dust buildup and ensure the vents are clear. Clean the unit with a dry cloth as needed.
  • Battery Maintenance: The battery is user-replaceable. Replace the battery cartridge (APCRBC143) when prompted by the UPS or every 3-5 years, depending on usage and environment. Always use a genuine APC replacement battery.
  • Software Updates: Keep the PowerChute software (if used) updated to the latest version for optimal performance and security.
  • Environmental Factors: Avoid operating the UPS in extreme temperatures or humidity. The operating temperature range is 0 - 40°C.

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