Mercury Double Contact Grill - Grey

The Mercury MEP-L-DATRR twin contact grill with ribbed top and bottom plates is designed for high-...

Best current price£202.80from Appliances Direct (BID)

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Appliances Direct (BID)Mercury Mep-L-Datrr Double Countertop Ribbed Grill With Digital Timer MEP-L-DATRR
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Drones Direct (BID)Mercury Stainless Steel Mep-L-Datrr Double Countertop Ribbed Grill With Digital Timer
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Product Information

Full details

The Mercury Double Contact Grill is an essential piece of equipment for commercial kitchens, cafes, and mobile catering units that require high-volume, consistent grilling performance. It excels at delivering perfectly toasted paninis, sandwiches, and seared meats thanks to its dual-zone independent control and heavy-duty cast iron plates. However, users should note that the unit’s substantial weight due to its cast iron construction requires a stable, heat-resistant countertop and regular seasoning of the plates to maintain optimal non-stick performance.

All features

ColourGrey
Model Part NumberMEP-L-DATRR
BrandMercury

Extended Product Information

FAQs

Can I use this grill at home?

Yes, it uses a standard 13A plug, making it compatible with most standard electrical outlets.

How do I clean the cast iron plates?

Use a specialized grill scraper while the plates are warm, then wipe clean. Avoid using harsh soaps or chemicals that strip the seasoning.

What is the warranty period?

The Mercury Double Contact Grill comes with a 1-year parts and labour warranty.

Is the height of the top plate adjustable?

The lid is counter-balanced, allowing it to rest at various heights depending on the thickness of the food item.

Does it require a professional electrician for installation?

No, it is designed for 'plug-and-play' installation using a standard 13A outlet.

Troubleshooting

Unit fails to heat up

Verify the unit is plugged in securely and check if the thermal overload protection has been triggered by an excessive temperature spike.

Food sticking to plates

Ensure the plates are properly seasoned with oil and that the grill is at the correct temperature before placing items on the surface.

Uneven heating

Check that both temperature thermostats are set to the same level and ensure the heating elements are free of heavy carbon buildup.

Pros and Cons

Pros

  • Independent dual-zone heating saves energy
  • Excellent heat retention from cast iron plates
  • Plug-and-play installation with standard 13A plug
  • Sturdy, high-durability stainless steel housing
  • Quick heat-up time for high-pressure service

Cons

  • Cast iron plates require consistent cleaning and oiling
  • Heavy unit weight makes it difficult to move frequently
  • Longer cooldown time compared to non-stick aluminum plates

Setup, Compatibility & Care

  1. Installation: The unit comes fitted with a standard 13A plug. Ensure the surface is level and capable of supporting the weight of the grill. Maintain at least 10cm of clearance from walls for airflow.
  2. First Use: Before initial use, wipe the plates clean and apply a thin layer of cooking oil to season the cast iron.
  3. Cleaning: After each session, scrape away food debris using a scraper while the plates are warm. Use the removable drip tray to collect grease. Never submerge the unit in water.
  4. Maintenance: Regularly inspect the drip tray and ensure the non-slip feet remain clean to maintain stability on the counter.

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