Anker PowerCore 20000 mAh Portable Power Bank - Black

Keep your devices powered up wherever the day takes you with the Anker PowerCore 20000 mAh portabl...

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Product Information

Full details

This guide is for users of the Anker PowerCore 20000 mAh portable power bank, offering a convenient way to keep your devices charged on the go. The power bank provides a high-capacity 20000 mAh battery with fast charging capabilities to quickly power up multiple devices simultaneously. Note that while it supports fast charging, the charging speed depends on your device's compatibility.

All features

ColourBlack
SeriesPowercore
Model Part NumberA1384H11
BrandAnker

Extended Product Information

FAQs

How do I check the remaining battery level?

The remaining battery level is displayed on the built-in digital display.

Can I charge multiple devices at once?

Yes, you can charge up to 3 devices simultaneously using the USB-C and USB-A ports.

Does the power bank support fast charging?

Yes, it supports fast charging via Power Delivery and Quick Charge.

What kind of cable does it come with?

It comes with a USB-C cable.

What is the warranty period?

Anker products typically come with a warranty. Please refer to the product packaging or Anker's website for specific warranty details.

How long does it take to fully charge the power bank?

The charging time depends on the charger used. Typically, it takes a few hours to fully charge.

Can I use it to charge a laptop?

It may be able to charge some laptops, but its 30W output may be insufficient for all models. Check your laptop's charging requirements.

Troubleshooting

Power bank not charging.

Check the USB-C cable and wall charger. Try a different cable and outlet. Ensure the power bank is properly connected and that the outlet is working.

Devices not charging.

Check the connection between the power bank and your device. Make sure the cables are properly connected. Ensure your device is compatible with the power bank's output.

Slow charging speed.

Check if your device supports fast charging (Power Delivery or Quick Charge). If not, charging speeds may be slower. Use a cable that supports fast charging.

Digital display not working.

Try resetting the power bank by pressing the power button. If the issue persists, contact Anker support.

Pros and Cons

Pros

  • High capacity allows for multiple charges of smartphones and tablets.
  • Fast charging capabilities with Power Delivery and Quick Charge.
  • Ability to charge up to three devices simultaneously.
  • Built-in USB-C cable enhances portability.
  • Digital display provides clear battery level information.

Cons

  • Charging speed depends on device compatibility.
  • May take a few hours to fully recharge the power bank.
  • Size and weight may be a consideration for some users.
  • The 30W output may not be sufficient for some larger devices like laptops.

Setup, Compatibility & Care

  1. Charging the Power Bank: Use the included USB-C cable to connect the power bank to a wall charger. The digital display will show the charging progress.
  2. Device Compatibility: Compatible with a wide range of devices, including smartphones, tablets, and handheld consoles. Ensure your device supports USB Power Delivery or Quick Charge for optimal charging speeds.
  3. Charging Devices: Connect your device to the power bank using a USB-C or USB-A cable. The power bank will automatically start charging.
  4. Care Instructions:
  • Keep the power bank dry and away from extreme temperatures.
  • Clean with a soft, dry cloth. Do not use harsh chemicals or cleaning agents.
  • Avoid dropping or subjecting the power bank to physical shocks.
  • For best performance, fully charge and discharge the power bank every few months.

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