Sol Aire Heating Products Sulby Wifi Dry Electric Towel Rail - Gold

Dry electric towel rails offer many benefits over fluid filled versions. They consume less power a...

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B&QB&Q - Sulby Stainless Steel Wifi Dry Electric Towel Rail With ThermostatTimerPolished Brass225WW500 X H800mm
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Product Information

Full details

The Sol Aire Sulby Wifi Dry Electric Heated Towel Rail is designed for homeowners seeking a modern, energy-efficient, and convenient way to warm towels and add gentle heat to their bathrooms. Its key benefit is the smart Wi-Fi control, allowing for 24/7 programming and temperature adjustments via a smartphone app. A potential caveat is the requirement for a stable 2.4 GHz Wi-Fi network for full functionality. This dry electric towel rail heats up quickly, consumes less power than fluid-filled alternatives, and is lightweight for easier installation, featuring customizable heating modes and temperature settings.

All features

ColourGold
Model Part NumberSDN
BrandSolAire Heating Products

Extended Product Information

FAQs

How do I install the Sulby Wifi Dry Electric Towel Rail?

Installation involves wall mounting and electrical connection. Professional installation by a qualified electrician is highly recommended for safety and proper function. The power cable can be routed to either side.

What are the Wi-Fi requirements for the app control?

You need a 2.4 GHz Wi-Fi network with WPA2 security. It also requires 802.11 b/g/n compatibility and Bluetooth. Ensure a strong Wi-Fi signal at the installation location.

Can I control the towel rail without Wi-Fi?

Yes, you can use the manual controls on the unit. These typically allow setting the temperature to 30°C or 60°C and activating the boost function. However, full programming and precise temperature control are available only via the smartphone app.

What is the warranty period for this towel rail?

The Sol Aire Sulby Wifi Dry Electric Towel Rail comes with a 2-year warranty covering both the bodywork and the electronics.

How does a dry electric towel rail differ from a fluid-filled one?

Dry electric towel rails use an internal heating cable, which allows them to heat up much faster and consume less energy. They are also lighter and generally easier to install than fluid-filled models.

What is the IP rating and what does it mean?

The IPX4 rating means the towel rail is protected against splashing water from any direction, making it suitable for use in a bathroom environment.

What are the dimensions and power output for each model?

Models vary: S580BR (500x800mm, 225w), S510BR (500x1000mm, 255w), and S512BR (500x1200mm, 320w). Please refer to the product details for specific bar configurations.

Troubleshooting

Towel rail not heating

Ensure the device is properly connected to the power supply and that the circuit breaker has not tripped. Check if the boost timer or programmed schedule is active. Verify the set temperature is above the current room temperature.

Wi-Fi connection unstable or not connecting

Confirm your Wi-Fi network is 2.4 GHz and meets the WPA2 security standard. Ensure the router is within range and the signal is strong at the installation point. Try restarting your router and the towel rail. Re-enter Wi-Fi credentials in the app if necessary.

App not responding or showing incorrect status

Close and reopen the smartphone app. Ensure your phone has an active internet connection. Check for app updates in your device's app store. If issues persist, try unpairing and re-pairing the towel rail via the app.

Unit shows an error code (if applicable)

Refer to the user manual for specific error code meanings and corresponding solutions. Contact customer support if the error persists.

Pros and Cons

Pros

  • Faster heat-up times due to dry electric technology.
  • Energy efficient, consuming less power than fluid-filled options.
  • Convenient app control for scheduling and temperature management.
  • Modern design with a brushed brass finish.
  • Lightweight and easier to install.

Cons

  • Requires a stable 2.4 GHz Wi-Fi network for full app functionality.
  • Manual controls offer limited temperature options (30°C or 60°C) without the app.
  • Installation may require professional electrical work.

Setup, Compatibility & Care

Setup: The towel rail is designed for wall mounting. Ensure a suitable location is chosen with adequate Wi-Fi signal strength (2.4 GHz, WPA2, 802.11 b/g/n + Bluetooth) for smart features. Professional installation by a qualified electrician is recommended due to the electrical connections required. The 1.5-meter power cable can be routed to either the left or right.

Compatibility: Requires an iPhone (iOS 10.0 or higher) or Android (5.0 or higher) smartphone for app control. Needs a 2.4 GHz Wi-Fi network.

Care: Clean the towel rail with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the brushed brass finish. Ensure the unit is powered off and cool before cleaning. Periodically check for any dust buildup around the heating element (if accessible, following manufacturer guidelines).

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