Sol Aire Heating Products Sulby - Wifi Dry Electric Towel Rail - Brushed Nickel - W500 X H800mm

Dry electric towel rails offer many benefits over fluid filled versions. They consume less power a...

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B&QB&Q - Sulby Stainless Steel Wifi Dry Electric Towel Rail With ThermostatTimerBrushed Nickel225WW500 X H800mm
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£173.00
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Product Information

Full details

The Sol Aire Heating Products Sulby Wifi Dry Electric Towel Rail is designed for homeowners seeking an efficient and modern way to keep towels warm and dry. Its key benefit is rapid, energy-efficient heating with smart control via a smartphone app. A caveat is the reliance on a stable 2.4 GHz Wi-Fi connection for full functionality.

All features

Model Part NumberSulby
BrandSol Aire Heating Products

Extended Product Information

FAQs

How does a dry electric towel rail differ from a fluid-filled one?

Dry electric towel rails use an internal heating cable, making them lighter, faster to heat up, and more energy-efficient as they only consume power when heating.

Can I control the towel rail without Wi-Fi?

Yes, you can manually set the temperature to 30°C or 60°C and use the boost function directly on the unit. However, full programming and advanced features require Wi-Fi and app control.

What are the power requirements for the towel rail?

The towel rail operates on a standard 220V-240V / 50Hz power supply.

How long is the warranty period?

The Sol Aire Sulby towel rail comes with a 2-year warranty covering both the bodywork and the electronics.

What Wi-Fi frequency does the towel rail use?

It uses the 2.4 GHz Wi-Fi frequency band.

Is the towel rail safe to install in a steamy bathroom?

Yes, it has an IPX4 splashproof rating, making it suitable for installation in bathrooms where water splashes may occur.

How do I reset the Wi-Fi connection?

Refer to the user manual for specific instructions on resetting the Wi-Fi connection, which typically involves a button press sequence on the unit or through the app.

Troubleshooting

Towel rail not heating

Check if the unit is powered on. Verify the Wi-Fi connection and app status. Ensure the correct mode and temperature are set. Check circuit breaker.

App cannot connect to the towel rail

Ensure your smartphone is connected to the correct 2.4 GHz Wi-Fi network. Verify the towel rail is within Wi-Fi range and powered on. Restart your router and the towel rail.

Temperature is not as expected

Allow sufficient time for the rail to reach the set temperature. Ensure the ambient room temperature is not significantly affecting the rail's performance. Verify temperature settings in the app or on manual controls.

Boost function not working

Ensure the boost timer duration is correctly set in the app or via manual controls. Check if the unit has overheated and triggered a safety cutoff (allow to cool before retrying).

Pros and Cons

Pros

  • Faster heating and higher energy efficiency than fluid-filled rails.
  • Convenient remote control and scheduling via smartphone app.
  • Multiple programmable modes for tailored heating schedules.
  • Sleek brushed nickel design.
  • Quick to heat up, providing warm towels on demand.

Cons

  • Requires a stable 2.4 GHz Wi-Fi network for full app functionality.
  • Manual controls have limited temperature and timer options compared to the app.
  • App compatibility requires iPhone 10.0+ or Android 5.0+.

Setup, Compatibility & Care

Setup: The towel rail is designed for wall mounting. Ensure a power supply is available near the installation site. The power cable can be positioned on either the left or right side of the rail. Professional installation is recommended to ensure proper electrical connection and secure mounting.

Compatibility:

  • Wi-Fi: Requires a 2.4 GHz network with WPA2 security, supporting 802.11 b/g/n standards. Bluetooth is also required for initial setup. A strong Wi-Fi signal is essential at the installation location.
  • App: Compatible with iPhones running iOS 10.0 or higher and Android devices running Android 5.0 or higher.

Care: Clean the towel rail using a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the brushed nickel finish. Ensure the unit is powered off and cool before cleaning. The internal heating element requires no user maintenance.

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