Heissner Saphira Water Feature - 3 Balls White
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Product Information
Full details
This guide is for anyone looking to enhance their garden with the Heissner Saphira Three Balls Water Feature. It offers a tranquil, self-contained water display that's easy to set up. Be aware that the feature requires a suitable container for installation.
All features
| Model Part Number | 016617-09 |
|---|---|
| Brand | Heissner |
Extended Product Information
FAQs
How do I clean the water feature?
Use a soft cloth and mild soap to clean the exterior. Remove the pump and clean it separately to remove any debris.
What kind of container is required?
A 60cm diameter container is needed to house the water feature.
How often should I change the water?
It is recommended to change the water every few weeks to maintain clarity and prevent algae buildup. This depends on usage and environmental factors.
Is the pump replaceable?
Yes, the pump is replaceable. Replacement pumps can be purchased from Heissner or authorized retailers.
What is the warranty period?
The water feature has a 1-year guarantee.
Can I use this water feature indoors?
Yes, but you must place it in a suitable container that prevents water spillage.
What is the material of the water feature?
The water feature is made of polystone.
Troubleshooting
The water feature is not working.
Check the power connection and ensure the pump is fully submerged in water. Inspect the pump for blockages.
The water flow is weak.
Clean the pump and remove any debris that may be obstructing the water flow. Check the water level.
The LED lights are not working.
Check the power connection and ensure the lights are switched on. If the issue persists, contact Heissner customer support.
Pros and Cons
Pros
- Easy installation with no complex plumbing required.
- The integrated LED lights enhance the visual appeal at night.
- Durable polystone construction ensures longevity and weather resistance.
- Creates a tranquil atmosphere in any garden setting.
- Complete package includes everything needed for setup.
Cons
- Requires a 60cm diameter container (not included).
- May require occasional cleaning to maintain optimal performance.
- The 1-year guarantee is relatively short compared to some other products.
Setup, Compatibility & Care
- Setup: Choose a level surface and sink the feature in a 60cm diameter container. Place the pump inside the container.
- Compatibility: Ensure the container is water-tight. The feature operates with standard UK power supply. Ensure the cable reaches a suitable power outlet.
- Care: Clean the pump and feature regularly to prevent debris buildup. Use a soft cloth to wipe the exterior. Replace the water periodically to maintain clarity.