KEEO Genius Pro+ - Genius Pro+

Use the dedicated buttons on the handle to cycle through the available heat levels and adjust the tension to your preference. Refer to the user manual for specific button functions and recommended settings for different hair types.

No, it is crucial to only use the KEEO Genius Pro+ on completely dry hair to prevent damage and ensure optimal straightening results.

This depends on your hair type and styling routine. For those with fragile hair, using it less frequently or on lower settings is recommended. Consistent use, as per the product's design, aims to improve hair health over time.

The contoured plates have a curved design that helps them glide smoothly through the hair, reducing the friction and snagging often experienced with flat plates, thus minimizing breakage.

Yes, the design and features of the KEEO Genius Pro+ are suitable for various hair lengths, allowing for precise styling regardless of how long your hair is.

The KEEO Genius Pro+ heats up quickly, typically within seconds to a minute, depending on the selected temperature setting.

Please refer to the product packaging or the official KEEO website for the most accurate and up-to-date warranty information specific to your region and purchase.

Check if the power cord is securely plugged in. Ensure the unit is switched on and the temperature is set correctly. Try a different power outlet.

Ensure the contoured plates are clean and free of debris. Reduce the tension setting. Make sure hair is fully dry and detangled before use.

Clean the plates according to the care instructions. Ensure the heat and tension settings are appropriate for your hair type. Hair may require a deep conditioning treatment.

The device may have an auto-shutoff feature. If not, check the power connection and ensure it's not overheating. Allow it to cool down if it feels excessively hot.