Jabra GN2000 Mono NC Headset - Black
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Product Information
Full details
The Jabra GN2000 Mono NC Headset is designed for professionals in high call volume environments like contact centers and busy offices who need reliable, clear audio. Its key benefit is superior active noise cancellation and a noise-cancelling microphone that ensures calls are crisp and free from distraction. A potential caveat for some users might be its focus on wired connectivity, though it does offer Bluetooth. This durable, monaural headset features a comfortable head-band wearing style and lightweight design, making it ideal for all-day use.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | GN2000 |
| Model Part Number | 2003-820-104 |
| Brand | Jabra |
Extended Product Information
FAQs
What is QD and why is it used?
QD stands for Quick Disconnect. It's a connector that allows you to quickly detach the headset from your phone without losing the call, making it convenient to move away from your desk.
Does this headset work with my mobile phone?
Yes, the Jabra GN2000 supports Bluetooth connectivity, allowing you to pair it with most smartphones and tablets.
Can I use this headset for music?
While designed primarily for calls, the headset can play audio. However, its audio profile is optimized for voice clarity rather than music reproduction.
How long does the battery last?
The Jabra GN2000 is primarily a wired headset. For Bluetooth connectivity, battery life depends on usage and device. Please refer to the product manual for specific battery specifications.
Is the ear pad material replaceable?
Yes, the ear pads are typically replaceable to ensure hygiene and comfort over time. You can usually find replacement ear pads from Jabra or authorized retailers.
What is the difference between narrowband and wideband audio?
Narrowband audio covers a more limited frequency range, suitable for standard phone calls. Wideband audio (also known as HD Voice) covers a broader range, offering richer, more natural-sounding audio.
Does it come with a carrying case?
The product information does not specify if a carrying case is included. Please check the product packaging or retailer listing for details.
Troubleshooting
No audio or low volume
Check that the QD cable is securely connected to both the headset and the phone. Ensure the volume is turned up on both the headset and your phone/softphone. Verify that the correct audio device is selected in your computer's sound settings if using Bluetooth.
Microphone not working
Confirm the microphone boom is correctly positioned. Ensure the microphone is not muted on your phone or softphone. Reconnect the QD cable or re-pair the Bluetooth connection.
Bluetooth connection issues
Ensure the headset is charged and in pairing mode. Turn Bluetooth off and on again on your device. Remove the headset from your device's paired list and attempt to pair it again.
Static or distorted sound
Check the integrity of the QD cable for damage. Try connecting to a different phone or device to rule out compatibility issues. Ensure you are within the optimal Bluetooth range if connected wirelessly.
Pros and Cons
Pros
- Excellent active noise cancellation for clear calls.
- Durable build quality designed for heavy use.
- Comfortable for long periods of wear.
- Dual connectivity options (wired and Bluetooth).
- Noise-cancelling microphone enhances voice clarity.
Cons
- Primarily designed for office/call center environments, may not be ideal for general consumer use.
- Monaural design might not suit users who prefer stereo sound.
- Requires QD connection for desk phones, may need adapters for some systems.
- Relies on wired connection for primary use with desk phones.
Setup, Compatibility & Care
Setup: Connect the headset to your desk phone using the included QD (Quick Disconnect) cable. If using Bluetooth, ensure the headset is discoverable and pair it with your device through your device's Bluetooth settings. Refer to the Quick Start Guide for specific pairing instructions.
Compatibility: The Jabra GN2000 is designed for seamless integration with most desk phones and softphones. Ensure your phone or device supports QD connections or Bluetooth as required.
Care: To clean the headset, gently wipe the ear pads and headband with a soft, slightly damp cloth. Avoid using abrasive cleaners or submerging the headset in water. Store in a cool, dry place when not in use to maintain its condition.