Costway Electric Fireplace Insert Heater - 18 Inch

This insert can heat spaces up to 400 square feet with its 5000 BTU output.

Yes, the realistic flame effect can be used independently of the heating function, allowing for year-round ambiance.

It can be controlled via the dual control panel located on the unit or using the included remote control.

The dimensions are H:45.8 x W:13.9 x D:50.5 cm.

Yes, the unit is equipped with built-in overheat protection for safety and is UKCA certified.

The product comes with a 1-year guarantee.

This unit is designed as an insert and is intended to be placed into a suitable furniture item like a TV stand or mantel. It is not designed for permanent wall installation without proper enclosure.

Check that the power cord is securely plugged into a working electrical outlet. Ensure the main power switch on the unit is in the 'on' position. If using a remote, verify batteries are correctly inserted and functional.

Confirm that the heat setting is activated on the control panel or remote. Check if the ambient room temperature has reached the set thermostat level, as the heater will not operate if the room is already warm enough.

Ensure the flame effect option is selected on the control panel or remote. Verify the unit is plugged in and receiving power.

Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the fireplace unit. Try re-pairing the remote according to the user manual instructions.

Unplug the unit and allow it to cool down completely. Ensure that the air vents are not blocked by furniture or other objects. Check for any debris obstructing the vents. Once cooled and cleared, plug it back in.