Cisco 500 Series Wired Stereo Headset - Red - Passive

The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for ...

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eBayCisco Headset 522 Wired Dual On-Ear 3.5 Mm Headset With Usb-A Adapter Charcoal 2
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Product Information

Full details

The Cisco Headset 522 is a wired, binaural headset designed for professionals in open office environments and call centers. It offers vibrant audio and effective noise isolation to enhance focus and productivity. While providing excellent comfort for long wear, users should be aware that its passive noise cancellation may not be sufficient for extremely loud settings.

All features

ColourRed
Headphones Noise CancellationPassive
Series500 Series
Model Part NumberCP-HS-W-522-USB=
BrandCisco

Extended Product Information

FAQs

Is this headset compatible with non-Cisco devices?

Yes, the headset is compatible with devices that have a 3.5 mm audio jack or a USB-A port, including many computers and smartphones.

What type of noise cancellation does this headset have?

The Cisco Headset 522 features passive noise isolation, which relies on the physical design of the earcups to block out ambient noise.

Can I use this headset for listening to music?

Yes, the headset is designed to deliver vibrant sound, making it suitable for both voice communications and listening to music.

How do I connect the headset to my computer?

You can connect via the included USB-A adapter or use the 3.5 mm connector if your computer has a dedicated audio jack.

What is the warranty period for this headset?

The Cisco Headset 522 comes with a 2-Year Limited Liability Warranty.

Is the microphone adjustable?

Yes, the headset features a boom microphone that can be positioned for optimal voice pickup.

What is the frequency response of the headphones?

The headphone frequency range is 50 - 18000 Hz.

Troubleshooting

No audio output

Ensure the headset is correctly plugged into the USB port or 3.5 mm jack. Check that the correct audio output device is selected in your computer's sound settings or on your phone. Verify the volume is not muted or set too low.

Microphone not working

Confirm the microphone is not muted via the in-line controls. Check that the microphone is selected as the input device in your system's audio settings. Ensure the boom microphone is positioned correctly near your mouth.

Poor sound quality

Check for any obstructions or damage to the earcups. Ensure the headset is properly seated on your ears. Test the headset on a different device or connection (USB vs. 3.5mm) to rule out device-specific issues.

Headset not recognized by computer

Try plugging the USB adapter into a different USB port. Restart your computer. Ensure you are using the provided USB-A adapter.

Pros and Cons

Pros

  • Excellent audio quality for calls and music.
  • Comfortable for extended daily use.
  • Provides good noise isolation for focus.
  • Flexible connectivity options (USB and 3.5mm).
  • Clear microphone performance.

Cons

  • Passive noise cancellation may not block all extreme noise.
  • Wired connection limits mobility compared to wireless options.
  • Primary focus is on office/call center use, may not suit all scenarios.
  • Color family is listed as Red in one attribute but product color is Black, Grey; ensure you are purchasing the correct color.

Setup, Compatibility & Care

Setup:

  1. USB Connection: Connect the included USB-A adapter to your computer's USB port and then connect the headset's cable to the adapter. Your operating system (Windows or Mac) should recognize the device automatically.
  2. 3.5mm Connection: Plug the headset's 3.5 mm connector directly into the corresponding port on your Cisco IP phone, soft client, or other compatible device.

Compatibility:

  • Operating Systems: Compatible with Windows and macOS.
  • Devices: Optimized for Cisco IP phones and soft clients. Also compatible with devices featuring a 3.5 mm audio jack or USB-A port.

Care:

  • Cleaning: Wipe the earcups and headband with a soft, dry or slightly damp cloth. Avoid abrasive cleaners or liquids. Ensure the microphone is kept clean and free from debris.
  • Storage: Store the headset in a cool, dry place when not in use. Avoid prolonged exposure to direct sunlight or extreme temperatures.
  • Cable Management: Avoid tightly winding or kinking the cable to prevent damage.

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