Logitech H820e Wireless Headset - Black
Not Available
Not Available
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later.
Product Information
Full details
The Logitech H820e Mono Wireless Headset is designed for office professionals and call center agents who require reliable, enterprise-grade audio for extended communication tasks. It delivers high-quality sound and a convenient 100-meter wireless range, allowing users to remain connected while moving around the office. While it provides excellent call clarity, it is a monaural headset, meaning it does not offer stereo sound or active noise cancellation for the user's listening experience.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | None |
| Series | H820e |
| Model Part Number | 981-000512 |
| Brand | Logitech |
Extended Product Information
FAQs
Does the H820e support active noise cancellation?
The microphone includes noise-cancelling technology to clear your outgoing audio, but the headphones do not have active noise cancellation to block out your surrounding environment.
Can I walk away from my desk with this headset?
Yes, it features a wireless range of up to 100 meters, allowing for significant mobility while maintaining a connection.
Is this headset compatible with Mac and Windows?
Yes, it is compatible with a wide range of Windows OS versions and macOS releases, as well as Linux.
How long does the battery last on a single charge?
The H820e provides up to 10 hours of continuous audio playback time.
How do coworkers know if I am on a call?
The headset features a built-in LED light on the back of the microphone boom that glows when you are on a call to signal others.
Can I replace the ear pads?
Yes, the leatherette ear pads are designed to be replaceable for improved hygiene and long-term comfort.
Troubleshooting
Headset not pairing with base station
Place the headset firmly into the charging dock to initiate the automatic pairing process.
No audio output during calls
Verify that your computer sound settings select the H820e as the default playback and recording device.
Microphone not picking up voice
Check if the mute button on the boom arm is engaged and ensure the boom is positioned near your mouth.
Pros and Cons
Pros
- Impressive 100-meter wireless range for mobility
- Visual status indicators prevent office interruptions
- Lightweight design suitable for all-day wear
- Seamless hot-desking capability with automatic dock pairing
- Certified for major business conferencing software
Cons
- Monaural design limits audio isolation
- Lacks active noise cancellation for the speaker
- Not intended for high-fidelity music playback
Setup, Compatibility & Care
Setup is straightforward: connect the included base station to your computer using the provided USB cable and power the base with the AC adapter. The headset automatically pairs when placed on the dock. The H820e is widely compatible with Windows 7 through 11 and various macOS versions, as well as Linux. To maintain the headset, use a soft, damp cloth for the exterior. The leatherette ear pads are replaceable, which helps keep the device hygienic and comfortable over years of heavy use. Ensure the battery is charged via the dock after each shift to maintain the 10-hour talk time capacity.