Sureflame Henlow - Black, 27 Inch
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B&QB&Q - Henlow Electric Fireplace Suite In Black27 Inch
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£277.44
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DebenhamsSureflame Unisex Black Henlow Electric Fireplace Suite In Inch In Size 27
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£289.00
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Product Information
Full details
The Sureflame Henlow fireplace suite is designed for homeowners seeking to add traditional charm and modern convenience to their living spaces. Its key benefit is the realistic flame effect combined with controllable heat output, allowing for ambiance without compromise. A potential caveat is that it's a freestanding unit, requiring placement against a suitable wall. This 27-inch electric fireplace boasts a black finish with soft curves and straight lines, offering a distinct personality to any room. Key features include a 7-day programmable timer, dual heat settings (1kW-2kW), and a flame-only mode.
All features
| Model Part Number | Henlow |
|---|---|
| Brand | Sureflame |
Extended Product Information
FAQs
Can the flame effect be used without the heat?
Yes, the Sureflame Henlow features a flame-only setting, allowing you to enjoy the visual ambiance of the fireplace without any heat output, making it suitable for year-round use.
What is the power consumption of the flame effect only?
The power consumption for the flame effect only is typically very low, similar to a standard LED light, significantly less than the heating elements.
How large of a room can this fireplace heat?
The Sureflame Henlow is best suited for medium-sized rooms. The 1kW setting provides gentle warmth, while the 2kW setting offers more substantial heating for cooler periods.
Does this fireplace require professional installation?
No, the Sureflame Henlow is a freestanding electric fireplace suite and does not require professional installation. It can be set up by simply plugging it into a standard electrical outlet.
What are the dimensions of the Sureflame Henlow?
The Sureflame Henlow is a 27-inch model. Specific dimensions should be checked in the product's technical specifications for exact measurements.
How do I clean the fireplace?
Clean the exterior with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. The screen can be wiped with a dry, soft cloth.
What is the length of the power cord?
The length of the power cord is not specified in the provided information, but it is designed to reach a standard wall outlet.
Troubleshooting
Fireplace does not turn on.
Check that the power cord is securely plugged into a working electrical outlet. Ensure the main power switch on the unit (if applicable) is in the 'on' position. Verify batteries in the remote control are correctly inserted and functional.
No heat is produced.
Confirm that the heat setting has been selected on the remote or unit. Ensure the ambient temperature is below the thermostat setting if one is present. Check for any safety cut-off mechanisms that may have been triggered (allow the unit to cool before resetting).
Flame effect is not working.
Verify that the flame effect has been activated using the remote control. Ensure the unit is powered on. Check if there is a specific setting to disable the flame effect.
Remote control is unresponsive.
Replace the batteries in the remote control with fresh ones. Ensure there are no obstructions between the remote and the fireplace receiver. Try operating the unit manually (if possible) to confirm the fireplace is functional.
Pros and Cons
Pros
- Adds significant character and traditional charm to a room.
- Offers flexible heating options (1kW or 2kW) and a flame-only mode for year-round use.
- The 7-day programmable timer provides convenience and energy efficiency.
- Freestanding design allows for easy placement and repositioning.
- Remote control operation enhances user convenience.
Cons
- Requires placement against a suitable wall.
- As an electric fireplace, the heat output may be less powerful than a gas or wood-burning alternative for very large spaces.
- The design, while charming, is specific and may not suit all modern decor styles.
Setup, Compatibility & Care
Setup:
- Ensure the fireplace is placed on a stable, level surface, ideally against a wall.
- Plug the power cord into a suitable electrical outlet.
- Familiarize yourself with the remote control functions.
Compatibility:
- This is an electric fireplace and requires a standard household electrical outlet.
- Ensure the area around the fireplace is clear of flammable materials.
Care:
- Always switch off and unplug the fireplace before cleaning.
- Wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners.
- Gently clean the screen area covering the flame effect with a soft, dry cloth.