18 inch Electric Fireplace Insert - Black - Costway - FP10831GB-BK

This insert is designed to efficiently heat larger spaces up to 37 square meters (approximately 400 sq ft) with its 1500W heating capacity and 5120 BTU output.

Yes, the visual effects including flame and ember bed colors can be operated independently of the heating function, allowing for year-round ambiance.

The fireplace insert measures 49.1 cm in width, 12.3 cm in depth, and 45 cm in height (W:12.3 x D:49.1 x H:45 cm).

The included remote control has an effective range of up to 4 meters (approximately 13 feet).

It features automatic overheat protection and is UKCA certified, ensuring reliable and safe operation.

You must keep the top and back of the unit at least 20cm away from walls or any obstructions to ensure proper ventilation and safe operation.

The fireplace insert comes with a 1-year guarantee.

Check that the power cord is securely plugged into a working electrical outlet. Ensure the main power switch (if applicable) is in the 'on' position. Verify that the circuit breaker has not tripped.

Confirm that the heat function is activated via the remote control or unit buttons. Check the thermostat setting to ensure it is set to a desired temperature above the ambient room temperature. Make sure the overheat protection has not been triggered (allow the unit to cool if it has).

Ensure the visual effects are activated. Cycle through the different color and brightness options to confirm functionality. If the issue persists, unplug the unit for a few minutes and then plug it back in.

Check the battery in the remote control and replace if necessary. Ensure there are no obstructions between the remote and the fireplace insert. Make sure you are within the effective range (up to 4M).

This may occur during the first few uses as manufacturing residues burn off. If the smell persists after initial use, ensure proper ventilation is maintained and unplug the unit. Contact customer support if the smell is strong or accompanied by smoke.