Candy CSOW4966TWMB6-80 9/6kg Wash Dry - White - Smart Pro Inverter
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Product Information
Full details
The Candy Smart Pro Inverter washer dryer is designed for larger households, offering a generous 9kg wash and 6kg drying capacity. Its key benefit is exceptional energy efficiency, rated A for washing, which helps reduce utility bills. A potential caveat is the condenser drying system, which may take longer than vented options. This appliance integrates smart connectivity via the hOn app, allowing remote control and monitoring, alongside intelligent features like KG Mode and sensor drying for optimized garment care.
All features
| Colour | White |
|---|---|
| Energy Efficiency | A |
| Series | Smart Pro Inverter |
| Model Part Number | CSOW4966TWMB6-80 |
| Brand | Candy |
Extended Product Information
FAQs
What is the warranty period for this appliance?
The Candy CSOW4966TWMB6-80 comes with a 1-year labor guarantee and a 10-year parts guarantee.
How do I connect the washer dryer to the hOn app?
Download the hOn app, create an account, and follow the on-screen instructions to pair your appliance with your home Wi-Fi network. Ensure Bluetooth is enabled on your phone during the pairing process.
Can I use the washing and drying functions independently?
Yes, you can select a wash-only program or a dry-only program if needed, depending on the selected cycle options.
What does 'KG Mode' do?
KG Mode uses sensors to weigh the laundry at the start of the cycle and automatically adjusts the water level and washing time to suit the load, ensuring optimal cleaning efficiency and resource saving.
Is it possible to stop the cycle mid-way to add or remove clothes?
Depending on the program and water temperature, some cycles may have a pause/add-load function allowing you to add small items early in the cycle. Refer to the user manual for specific program details.
How often should I clean the machine's filter?
It is recommended to clean the main filter every few months, or more frequently if you notice drainage issues or error codes related to the filter. Check the user manual for precise cleaning instructions.
What is the energy efficiency rating for washing?
The washing cycle is rated A for energy efficiency, which is the best class, and can be up to A-10%.
Troubleshooting
Machine does not start
Check if the power cord is securely plugged in. Ensure the door is fully closed and latched. Verify that a program has been selected and the start button pressed. Check your home's circuit breaker.
Water is not entering the drum
Ensure the water tap is turned on. Check that the inlet hose is not kinked or blocked. Clean the filter on the water inlet hose connection.
Excessive vibration or noise
Ensure the machine is level. Remove any transit bolts that may still be attached. Do not overload the machine.
Clothes are not dry
Check if the drying program was selected and completed. Ensure the load size does not exceed the 6kg drying capacity. Clean the condenser filter and lint filters. Verify the selected drying level is appropriate.
App connectivity issues
Ensure your Wi-Fi network is active and the router is within range. Restart both your router and the washer dryer. Re-pair the appliance with the hOn app if necessary.
Pros and Cons
Pros
- Excellent energy efficiency (Class A) saves on electricity bills.
- Large 9kg wash and 6kg dry capacity suits busy households.
- Smart features offer convenience and remote control via the hOn app.
- KG Mode optimizes water and energy usage based on load size.
- Sensor Dry prevents over-drying and conserves energy.
- Multiple wash programs, including quick wash and specialized options.
Cons
- Condenser drying may be slower than vented systems.
- Smart features require a stable Wi-Fi connection and app setup.
- The 6kg drying capacity is less than the wash capacity, requiring staggered loads if drying fully washed items.
- Initial setup of smart features might be complex for less tech-savvy users.
Setup, Compatibility & Care
Setup:
- Ensure the machine is placed on a level surface and connected to a suitable water supply and drainage.
- Plug the appliance into a grounded electrical outlet.
- For smart features, download the 'hOn' app from your smartphone's app store. Follow the in-app instructions to connect the washer dryer to your home Wi-Fi network.
Compatibility:
- The hOn app is compatible with most iOS and Android devices.
- Ensure your home Wi-Fi network is operational and provides adequate coverage to the laundry area.
Care:
- Cleaning the Drum: Periodically run a hot wash cycle (e.g., 90°C cotton program) with an empty drum and a small amount of detergent or a dedicated washing machine cleaner to remove residue.
- Cleaning the Door Seal: Wipe the rubber door seal with a damp cloth after each use to prevent lint and detergent buildup.
- Cleaning the Filter: Locate and clean the filter (usually at the bottom front of the machine) every few months or if the machine displays a filter warning. Ensure the machine is unplugged and have a shallow tray ready to catch any residual water.
- Cleaning the Condenser Unit: Depending on the model, the condenser may require periodic cleaning (check user manual for specific instructions). This typically involves removing and rinsing the filter.
- Exterior Cleaning: Wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners.