Primrose Kendall 3-Tier Cascading Water Feature - H48cm - WF9897

It is recommended to clean the water feature every 2-4 weeks, depending on the environment and water quality.

Use clean tap water. Avoid using saltwater or hard water, as this can damage the pump and feature.

Yes, you can leave the water feature running continuously, provided the water level is maintained and the pump is functioning correctly.

First, check the power supply. Then, inspect the pump for any blockages or debris. Clean the pump and try again. If it still does not work, it might need to be replaced.

While the feature is generally safe, it is important to supervise young children around the water feature.

Yes, the Primrose Kendall water feature is suitable for both indoor and outdoor use. Ensure the floor is protected from water splashes if used indoors.

In winter, drain the water, clean the feature, and store it in a sheltered area to protect it from freezing temperatures.

Please refer to the product documentation or contact the retailer for warranty information.

Check the power supply and ensure the pump is properly connected. Inspect the pump for any blockages.

Clean the pump and check for any obstructions in the water channels. Ensure the water level is sufficient.

Inspect the feature for any cracks or damage. Ensure all connections are secure and properly sealed.

Place the water feature on a level surface. Ensure the base is stable and not tilted.