Personalised World's Best Thermal Mug - Silver

The mug has a capacity of 400ml.

You can personalise the mug with a name or title (up to 12 characters) and a two-line message (up to 15 characters per line). The personalisation will appear in upper case.

It is recommended to hand wash the mug to preserve the insulation and personalisation. Dishwasher use may damage the product.

The mug features an insulated plastic inner, a strong plastic handle, and a plastic exterior with a screw-top lid and sliding sip cover.

The mug has a screw-top lid and a sliding sip cover designed for spill-resistant portability.

The product dimensions are 17cm (Height) x 8cm (Width) x 8cm (Depth).

The mug weighs 0.321kg.

Ensure the lid is screwed on tightly and the sliding sip cover is closed securely. Pre-heating or pre-chilling the mug with hot or cold water for a few minutes before filling can also improve performance.

Check for any obstructions in the threads or the sliding mechanism. Ensure the lid is aligned correctly before screwing. If it feels stiff, a small amount of food-safe lubricant on the threads might help, or try rinsing with warm water.

This may indicate improper cleaning. Hand wash only with a soft cloth and mild detergent. Avoid abrasive scrubbing or placing in a dishwasher.