Hansgrohe Focus Bath and Shower Mixer - Silver

Maximum temperature can be adjusted on installation. Designed to run 2 outlets. Requires a hansgro...

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Product Information

Full details

This guide is for homeowners and plumbers looking for a premium, concealed bath and shower mixer. Its key benefit is the ability to control two separate outlets with a single, stylish unit. A caveat is that it requires a separate concealed base set and is only suitable for high-pressure systems. The Hansgrohe Focus mixer offers contemporary style and durable performance, featuring a ceramic cartridge, temperature limitation, and a diverter for seamless switching between functions.

All features

ColourSilver
Model Part Number31945000
BrandHansgrohe

Extended Product Information

FAQs

What is required for installation besides this mixer?

You must purchase a Hansgrohe iBox universal base set (MPN B0017VDYGI) separately, as this is a concealed valve system.

Can this mixer be used with a low-pressure water system?

No, this mixer is specifically designed and suitable for high-pressure water systems only.

What does 'designed to run 2 outlets' mean?

It means the mixer can control water flow to two separate fixtures, such as a bath spout and a showerhead, using the diverter function.

What is the warranty period?

Hansgrohe offers a 5-year manufacturer's guarantee against manufacturing defects. Note that specific wearable parts have a shorter warranty, and installation errors are not covered.

How do I adjust the maximum temperature?

The maximum temperature can be adjusted during the installation process. Please refer to the installation manual or consult a professional plumber for guidance.

Is this mixer WRAS Approved?

Yes, this mixer is WRAS Approved, ensuring compliance with UK water regulations.

What are the flow rates at 3 bar pressure?

The upper outlet has a flow rate of 21 l/min, and the lower outlet has a flow rate of 29 l/min at 3 bar pressure.

Troubleshooting

No water flow from outlets

Ensure the main water supply is on and the water pressure meets the minimum requirement for high-pressure systems. Verify that the iBox universal base set is correctly installed and connected.

Difficulty switching between outlets

Check for any obstructions in the diverter mechanism. Ensure the water pressure is adequate. If the issue persists, professional servicing may be needed as the diverter mechanism might require attention.

Low water flow or inconsistent pressure

Confirm that the system is indeed a high-pressure setup. Check for any blockages in the connected pipework or at the outlet points (showerhead, bath spout). Ensure no other high-demand fixtures are running simultaneously if pressure is marginal.

Water temperature issues (too hot/cold)

Verify the hot and cold water supply lines are correctly connected to the iBox base. Adjust the temperature setting on the mixer handle. If consistent issues persist, consult a plumber to check the water heater and supply lines.

Pros and Cons

Pros

  • Sleek, modern aesthetic due to concealed installation.
  • Versatile control for two different water outlets.
  • Durable construction with a high-quality ceramic cartridge.
  • Enhanced safety features like temperature limitation.
  • Reliable performance in high-pressure water systems.

Cons

  • Requires purchase of a separate Hansgrohe iBox universal base set.
  • Installation is more complex due to concealed nature.
  • Not suitable for low-pressure water systems.
  • Warranty exclusions apply for installation errors and wear-and-tear parts.

Setup, Compatibility & Care Instructions

Setup:

This mixer requires a concealed installation, meaning the main body of the valve is installed within the wall cavity. A Hansgrohe iBox universal base set (MPN B0017VDYGI) is essential and must be purchased separately before installation.

Compatibility:

  • Pressure: This unit is designed for high-pressure water systems only. It will not function optimally or at all with low-pressure systems.
  • Outlets: It is configured to run two outlets, such as a bath spout and a showerhead.

Care:

  • Clean the chrome finish regularly with a soft, damp cloth. Avoid abrasive cleaners or scouring pads, as these can damage the surface.
  • For internal maintenance, such as addressing a stiff diverter, professional servicing may be required. Refer to the warranty information for details on covered parts.

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