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This guide helps homeowners use the Vaillant myVaillant Connect Internet Gateway (VR940F) to control their heating and hot water systems. It provides access to the myVAILLANT app for remote control, offering convenience and energy efficiency. Note that the VRA42 adapter is required for boilers manufactured before 2006. This guide will help you understand the features, setup, and troubleshooting of your new gateway.
| Model Part Number | 0010038367 |
|---|---|
| Brand | Vaillant |
The myVAILLANT app is available for free download from the Apple App Store (iOS) and the Google Play Store (Android).
You will need to use the provided VRA42 adapter to connect the gateway to your older eBUS boiler.
During the setup process, the app will guide you through connecting to your Wi-Fi network. You will need to enter your network password.
No, each gateway is designed to control a single boiler. If you have multiple boilers, you will need a separate gateway for each one.
You can reset your password through the myVAILLANT app using the 'Forgot Password' option. Follow the instructions to reset your password via email.
Yes, the gateway provides a secure connection to the Vaillant cloud server to protect your data.
Firmware updates are typically performed automatically by the gateway. Ensure the gateway is connected to the internet to receive updates.
Check your internet connection and ensure the gateway is properly connected to your router. Restart the gateway and router.
Ensure the gateway is powered on and connected to your home network. Check your Wi-Fi or Ethernet connection.
Check the connection between the gateway and your boiler. Ensure the boiler is powered on and functioning correctly.
Ensure the gateway is correctly linked to your smart home platform (Apple Home or Alexa). Check your platform's settings and ensure the myVAILLANT service is enabled.
