Microsoft Surface Dock - Black
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Product Information
Full details
This Microsoft Surface Dock is designed for users of ultraportable Surface devices (Surface Pro 3, Surface Pro 4, Surface Book) who want to easily transform their tablet or laptop into a full desktop setup. Its key benefit is expanding connectivity and productivity with a single cable connection. A potential caveat is its specific compatibility with certain Surface models. The dock features a minimalist design and utilizes Surface Connect technology for a fast, reliable connection, offering multiple ports for displays, USB devices, and networking.
All features
| Colour | Black |
|---|---|
| Model Part Number | PD9-00003 |
| Brand | Microsoft |
Extended Product Information
FAQs
What devices is the Surface Dock compatible with?
The Microsoft Surface Dock is officially compatible with Surface Pro 3, Surface Pro 4, and Surface Book.
Do I need a separate power adapter for the dock?
Yes, a dedicated power adapter for the Surface Dock is required for its operation and is typically sold separately.
How many monitors can I connect to the dock?
The dock supports the connection of up to two external monitors via its two HD video ports.
What type of USB ports does the dock have?
The dock features four high-speed USB 3.0 ports for connecting various peripherals.
Can I charge my Surface device through the dock?
Yes, the Surface Connect technology handles both data transfer and charging for compatible Surface devices when connected to the dock.
Does the dock have an audio output port?
Yes, the dock includes an audio output port for connecting external speakers or headphones.
Is the setup process complicated?
No, the setup is designed to be easy. You simply connect the dock's cable to your Surface, connect power, and then plug in your accessories.
Troubleshooting
Device not recognized by the dock
Ensure the Surface Connect cable is firmly attached to both the dock and the Surface device. Restart the Surface device and try reconnecting. Verify the dock is connected to its power adapter.
External monitors not displaying
Check that the monitor cables are securely connected to both the dock and the monitors. Confirm the monitors are powered on and set to the correct input source. Try connecting one monitor at a time to isolate the issue. Ensure your Surface device's graphics drivers are up to date.
USB devices not working
Disconnect and reconnect the USB device. Try plugging the device into a different USB port on the dock. Test the USB device on another computer to ensure it is functional. Restart the Surface device.
No network connection via Ethernet
Verify the Ethernet cable is securely plugged into both the dock and your router/switch. Check that the network cable is functional by testing it with another device. Restart your router/modem and the Surface device.
Pros and Cons
Pros
- Transforms a portable Surface into a powerful desktop.
- Expands connectivity with multiple ports for displays and peripherals.
- Provides a stable wired network connection.
- Simple plug-and-play setup with Surface Connect.
- Sleek and compact design.
Cons
- Limited compatibility, primarily with Surface Pro 3, 4, and Surface Book.
- Does not offer additional video ports beyond two HD outputs.
- Relies on the Surface Connect cable, which needs to be securely attached.
- Power adapter for the dock is required and sold separately.
Setup, Compatibility & Care
Setup: Connect the Surface Dock to a power source using its dedicated power adapter (sold separately). Then, connect the integrated Surface Connect cable to the corresponding port on your compatible Surface device. Finally, connect your desired peripherals (monitors, keyboard, mouse, network cable, audio devices) to the appropriate ports on the dock.
Compatibility: This dock is compatible with Surface Pro 3, Surface Pro 4, and Surface Book. Ensure your device runs a supported version of Windows for full functionality.
Care: Keep the dock in a well-ventilated area. Clean the exterior with a soft, dry cloth. Avoid using liquids or abrasive cleaners. Ensure all cable connections are secure to maintain optimal performance.