Yealink WH66 - Dual UC
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Box.co.ukYealink Size 4.0 Black Wh66 Uc Dect Workstation Wireless Dual Headset (Eu Power Adapter)
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Laptop OutletYealink Black Wh66 Uc Dect Workstation Wireless Dual Headset (Eu Power Adapter)
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Product Information
Full details
The Yealink WH66 Dual UC is a professional-grade DECT wireless headset designed for office professionals and call center agents who require seamless integration across multiple communication platforms. Its standout feature is the all-in-one UC workstation base, which acts as a central hub for your USB devices, mobile charging, and call management via an intuitive 4-inch touchscreen. While it offers premium audio quality and long-range freedom, users should note that the base unit requires a dedicated desk footprint to utilize all its integrated workstation features effectively.
All features
| Series | WH66 |
|---|---|
| Model Part Number | WH66 DUAL UC |
| Brand | Yealink |
Extended Product Information
FAQs
Does the WH66 support Bluetooth?
Yes, it features Bluetooth 4.2 connectivity, allowing you to pair mobile devices directly to the base station.
How long does it take to fully charge the battery?
The headset requires approximately 2.5 hours to achieve a full charge.
Can I use this headset with different computer platforms?
Yes, the WH66 is designed for broad compatibility with major Unified Communications platforms.
What is the wireless range of the headset?
The headset provides a wireless range of up to 160 meters, depending on the office environment and potential interference.
Is the microphone adjustable?
Yes, the boom microphone is 330-degree adjustable to ensure optimal placement for voice pickup.
Can I use the base station to charge my phone?
Yes, the base station includes a built-in wireless charging stand specifically for mobile phones.
Troubleshooting
Headset is not charging
Ensure the headset is correctly seated on the charging port and check that the AC adapter is securely connected to a power outlet.
Audio quality is poor or cutting out
Ensure you are within the 160m range and check for obstructions. Use the Yealink USB Connect software to check for any available firmware updates.
Microsoft Teams button is unresponsive
Verify that your softphone client is updated and that the device is correctly selected as the default audio/communication device in your computer's sound settings.
Pros and Cons
Pros
- Integrated touch console simplifies call management
- Excellent wireless range up to 160 meters
- Built-in wireless charging stand for smartphones
- Dual-microphone noise cancellation is highly effective
- Comfortable for extended, all-day use
Cons
- Base station takes up significant desk space
- Requires AC power for the workstation base
- Primarily designed for office/stationary use rather than extreme portability
Setup, Compatibility & Care
Setting up the WH66 is straightforward. Connect the base station to your power source using the included AC adapter, then connect it to your PC via the provided USB cable. The device is 'plug-and-play' for most major UC platforms, but you should download the Yealink USB Connect software on your PC to manage advanced settings and firmware updates.
For care, keep the ear cushions clean by wiping them with a dry, lint-free cloth. Do not use harsh chemicals. Ensure the wireless charging pad on the base remains clear of metallic objects to maintain charging efficiency. When not in use, always place the headset back on the charging stand to ensure the battery is ready for the next shift, as it offers up to 14 hours of talk time.