BWT Perla Silk Smart Enabled Luxury Water Softener - 10L - Wifi

The BWT Perla Silk Smart Enabled Luxury Water Softener (model PS10UKWF) is designed for homes with...

Best current price£827.99from B&Q

One Offer

1 offer from £827.99

View price history by clicking the chart icon.

B&QB&Q - Ps10Ukwf Perla Silk Smart Enabled Luxury Water Softener 10L Wifi + Salt
Free delivery in 1–3 days
£827.99
Visit shop

Product Information

Full details

The BWT Perla Silk Smart Enabled Luxury Water Softener (PS10UKWF) is designed for households of up to 4 people seeking the benefits of silky soft water. Its key advantage is transforming hard water, leading to reduced cleaning effort and extended appliance life by preventing limescale. A potential consideration is its reliance on salt tablets for operation. This compact, Wi-Fi connected unit efficiently softens water, offering flexibility in power supply options, including battery and optional power bank for uninterrupted use.

All features

Model Part NumberPS10UKWF
BrandBWT

Extended Product Information

FAQs

How often do I need to add salt?

The frequency of adding salt depends on your water usage and hardness. The BWT Perla Silk typically requires a top-up every few weeks to months. The smart features can notify you when levels are low.

Can I use any brand of salt tablets?

For optimal performance and to maintain your warranty, it is recommended to use BWT salt tablets specifically designed for water softeners.

What is the lifespan of the C-Cell batteries?

The C-Cell batteries can provide up to 3 months of operation, depending on usage and regeneration cycles. For longer periods, the optional rechargeable power bank is recommended.

How do I connect the softener to my Wi-Fi?

Follow the instructions in the user manual to download the BWT app and connect the softener to your home Wi-Fi network. This usually involves putting the softener in pairing mode and following on-screen prompts.

What is the warranty period?

Please refer to the product documentation or BWT's official website for the most current warranty information, as it may vary.

Does the softener require maintenance?

Basic maintenance involves refilling salt and occasional cleaning of the exterior. For internal servicing, consult the user manual or contact a qualified technician.

What is the capacity of the softener?

The BWT Perla Silk PS10UKWF has a 10-liter capacity, suitable for households of up to 4 people.

Troubleshooting

No soft water being produced.

Check if the salt tank is empty and refill with BWT salt tablets. Verify the unit is powered on and the bypass valve is in the correct position. Ensure the regeneration cycle has completed.

Wi-Fi connection is lost.

Check your home Wi-Fi network is working. Restart the water softener and your router. Ensure the softener is within router range or consider a Wi-Fi extender.

Water tastes unusual.

Ensure the unit has completed its regeneration cycle. Check salt levels; low salt can sometimes affect water taste. If issues persist, consult the user manual or customer support.

Unit is making strange noises.

Some noises during regeneration are normal. However, loud grinding or knocking sounds may indicate an issue. Check for blockages or ensure the unit is level. Contact support if noises are concerning.

Low battery indicator or unit not powering on (on battery).

Replace the C-Cell batteries or ensure the optional power bank is charged and connected correctly. Check battery contacts for corrosion.

Pros and Cons

Pros

  • Provides luxurious silky soft water, improving bathing and cleaning experiences.
  • Protects home appliances and plumbing from limescale damage, extending their lifespan.
  • Smart connectivity offers remote monitoring and control for user convenience.
  • Compact size and flexible power options make it versatile for various installation locations.
  • Reduces cleaning time and effort associated with hard water scale.
  • Designed and manufactured in the UK for assured quality.

Cons

  • Requires regular salt tablet replenishment for operation.
  • Initial setup may require professional plumbing expertise.
  • Battery power option has a limited duration and requires monitoring or battery replacement.
  • Optional power bank and UPS add to the overall cost if desired for maximum convenience.
  • Wi-Fi connectivity requires a stable home network.

Setup, Compatibility & Care

Setup: The BWT Perla Silk PS10UKWF is designed to be installed on your domestic water inlet, positioned downstream from your water meter and any existing protective filters. Professional installation by a qualified plumber is recommended to ensure correct connection to your plumbing system and electrical supply (if using mains power). Ensure adequate space for the unit and salt tablet replenishment.

Compatibility: This water softener is compatible with all standard UK plumbing systems. It is designed for use with BWT salt tablets to ensure optimal performance.

Care: Regularly check the salt level in the brine tank and refill with BWT salt tablets as needed. The unit requires periodic visual inspection for any leaks or unusual noises. Cleaning the exterior can be done with a soft, damp cloth; avoid abrasive cleaners. Refer to the user manual for specific maintenance schedules and salt refill instructions. Ensure the Wi-Fi connection remains stable for smart features.

Price History

DatePrice
Visit shop