Scalemaster Water Softener - KINETICOSUPERSOFTTWINTANK

The Softline SL-Twin is a twin-tank water softener designed to provide continuous, uninterrupted s...

Best current price£976.49from City Plumbing GB

One Offer

1 offer from £976.49

View price history by clicking the chart icon.

City Plumbing GBScalemaster Softline Sl-Twin Twin Tank Non-Electric Water Softener 900322.
Free delivery in 1–3 days
£976.49
Visit shop

Product Information

Full details

This Scalemaster Softline SL-Twin water softener is ideal for households seeking continuous, uninterrupted soft water without relying on electricity. Its key benefit is providing high flow rates with low salt and water consumption, ensuring efficiency and cost savings. A potential caveat is that its non-electric operation means regeneration is on-demand, which might require users to monitor salt levels closely. This twin-tank system utilizes block salt and offers a compact, easy-to-install solution for combating hard water issues.

All features

Model Part NumberKINETICOSUPERSOFTTWINTANK
BrandScalemaster

Extended Product Information

FAQs

How often do I need to add salt?

The frequency of salt addition depends on your water usage and the hardness of your water. The twin-tank system is designed for efficiency, but you should aim to keep the salt level consistently above the water level in the brine tank. Check it monthly.

What type of salt should I use?

This model is designed specifically for block salt, which is convenient and efficient for twin-tank systems.

Does this softener require electricity?

No, the Scalemaster Softline SL-Twin is a non-electric water softener, operating mechanically.

What is the warranty on this product?

The product comes with a 5-year parts warranty and a 2-year labor warranty.

Is this water softener suitable for all homes?

Yes, it is suitable for most homes with a mains cold water supply experiencing hard water issues and meets WRAS standards. Its compact design also makes it adaptable to various installation spaces.

What is the difference between a twin-tank and a single-tank softener?

A twin-tank softener provides an uninterrupted supply of soft water because while one tank is regenerating, the other is still in service. A single-tank softener will go offline during its regeneration cycle.

Troubleshooting

No soft water being produced

Check salt levels and ensure the tank is not empty. Verify that the unit is in the correct service position and that no bypass valve is open. Ensure regeneration has completed.

Water is still hard after regeneration

The unit may require a manual regeneration cycle. Check for any blockages in the resin bed or salt bridge formation in the brine tank. If the problem persists, contact customer support.

Unit is constantly regenerating

This could indicate a leak or a fault in the valve mechanism. Check all connections for leaks and ensure the regeneration cycle is not being triggered excessively. Contact customer support if the issue persists.

Low water pressure

Ensure the unit's bypass valve is fully closed. Check that the inlet and outlet pipes are not kinked. Clear any potential blockages in the water line leading to or from the softener.

Pros and Cons

Pros

  • Provides continuous soft water due to the twin-tank system.
  • Energy-efficient as it is non-electric.
  • Economical with low salt and water consumption.
  • Simple to install and maintain.
  • Reliable performance with WRAS approval.

Cons

  • Initial setup might require some plumbing knowledge.
  • Block salt can be heavier to handle than granular salt for some users.
  • Requires periodic salt replenishment.
  • Non-electric models may have a different regeneration trigger compared to electric counterparts.

Setup, Compatibility & Care

Setup: The Scalemaster Softline SL-Twin is designed for straightforward installation. It connects to your main cold water supply line. Ensure there is adequate space for the unit and for replenishing salt. Professional installation is recommended to ensure correct plumbing and connection. The unit requires a drain connection for regeneration discharge.

Compatibility: This water softener is WRAS approved, indicating it meets UK water supply regulations. It is compatible with standard UK plumbing systems. It is suitable for use with mains water supplies experiencing hard water.

Care: Regularly check the salt levels in the tank and refill with block salt as needed. Avoid letting the salt level drop too low. Wipe down the exterior of the unit with a damp cloth periodically. Ensure the brine line and drain hose are not kinked or blocked.

Price History

DatePrice
Visit shop