Reina Serre Electric Designer Radiator - Grey

The Serre Electric Radiator from REINA is a sleek, eco-friendly heating solution crafted from alum...

Best current price£177.07from B&Q

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B&QB&Q - Serre Electric Designer Radiator With Lcd Display580 X 800mmAnthracite
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£177.07
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DebenhamsBathroom Kingdom Unisex Grey Serre Anthracite Designer Horizontal Radiator 580X800 In Size 1
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£389.99
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Product Information

Full details

The Reina Serre Electric Designer Radiator in Grey is an energy-efficient heating solution for homeowners seeking modern control and style. Its key benefit is smart connectivity for easy scheduling and remote operation, with a caveat of requiring a stable WiFi connection for full smart functionality. This radiator offers eco-friendly standby, programmable heating, and advanced safety features, all housed within a sleek aluminium design.

All features

ColourGrey
Model Part Number8800161332475
BrandReina

Extended Product Information

FAQs

Is the Reina Serre radiator suitable for bathrooms?

The Reina Serre is designed for general room heating. For bathroom installations, please consult with a qualified electrician to ensure compliance with specific safety regulations for wet areas.

How much power does the eco-friendly standby mode use?

The eco-friendly standby mode consumes less than 1 watt of power, making it highly energy efficient when not actively heating.

Can I control the radiator when I'm not at home?

Yes, as long as the radiator is connected to your home WiFi and your smartphone has an internet connection, you can control it remotely via the Smart Life app.

What is the warranty period for this radiator?

Reina typically offers a warranty on their products. Please refer to the product packaging or Reina's official website for specific warranty details and duration.

Does the radiator come with a power plug?

Installation details, including whether a plug is supplied, should be confirmed with the retailer or checked in the product manual, as professional hardwiring is often recommended.

How do I reset the radiator to factory settings?

A factory reset procedure is usually outlined in the user manual. Typically, this involves pressing and holding a combination of buttons on the unit or through a specific function in the Smart Life app.

Can I use multiple Serre radiators with one Smart Life account?

Yes, you can add and manage multiple Reina Serre radiators within a single Smart Life app account, allowing for centralized control of heating across your home.

Troubleshooting

Radiator not turning on

Ensure the radiator is properly connected to the power supply and that the circuit breaker is active. Check if the main power switch on the radiator is turned on.

Cannot connect to WiFi

Verify that your WiFi network is 2.4GHz. Ensure the radiator is within range of your router and that you are entering the correct WiFi password in the Smart Life app. Try restarting your router and the radiator.

App control is unresponsive

Confirm that the radiator is connected to WiFi. Check your internet connection. Try closing and reopening the Smart Life app, or log out and log back in.

Open window detection is too sensitive or not working

Ensure the room temperature sensor is not obstructed. If it's too sensitive, you may need to adjust settings within the Smart Life app if available. If not working, check for firmware updates via the app.

Overheating protection triggered

Ensure there are no obstructions blocking the radiator's vents. Allow the radiator to cool down completely. If the issue persists, contact customer support.

Pros and Cons

Pros

  • Energy efficient with low standby power consumption.
  • Convenient smart control via WiFi and a dedicated app.
  • Voice control integration with popular smart home assistants.
  • Advanced safety features for peace of mind.
  • Programmable 24/7 schedule for optimized heating.
  • Modern and stylish aluminium design.

Cons

  • Full smart features depend on a stable WiFi connection.
  • Initial setup of WiFi and app integration may require some technical understanding.
  • May be more expensive upfront compared to basic electric heaters.
  • Requires a dedicated electrical circuit for installation.

Setup, Compatibility & Care

Setup:

  1. Installation: The Serre radiator should be installed by a qualified electrician. Ensure it is mounted securely to the wall.
  2. Power Connection: Connect the radiator to a suitable electrical supply.
  3. WiFi Connection: Download the 'Smart Life' app (available for Android and iOS). Follow the app's instructions to connect the radiator to your home WiFi network.
  4. App Pairing: Pair the radiator with your account in the Smart Life app to enable smart control.
  5. Voice Assistant Setup: Link your Smart Life account to Google Home or Amazon Alexa through their respective apps for voice commands.

Compatibility:

  • Smart Home Platforms: Compatible with Google Home and Amazon Alexa.
  • App: Requires the 'Smart Life' app for iOS and Android.
  • Network: Requires a 2.4GHz WiFi network for connection.

Care:

  • Cleaning: Always ensure the radiator is switched off and cool before cleaning. Wipe the exterior with a soft, damp cloth. Avoid using abrasive cleaners or solvents.
  • Maintenance: Regularly check for dust build-up around vents. No internal maintenance is required by the user.

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