eufy Motion Sensor E20 - T9M0

The eufy Motion Sensor E20 can differentiate and ignore pets weighing up to 80 lb.

The included 1,400 mAh CR123A battery is designed to last for approximately 5 years under typical usage conditions.

Yes, the eufy Motion Sensor E20 requires a compatible eufy HomeBase to operate. It cannot function as a standalone device.

It is compatible with HomeBase™ Mini (v4.0.5.2+), HomeBase™ 2 (v3.4.1.2+ released after 2021), HomeBase™ 3 (v3.7.2.6+), and HomeBase™ Pro (v4.1.4.3+). Ensure your HomeBase is updated.

The sensor provides a stable connection to the HomeBase at open-air distances of up to 656 ft (200 m).

No, the sensor uses a non-rechargeable CR123A battery that will need to be replaced after approximately 5 years of use.

The sensor can be easily mounted on walls or corners using the included hardware. Simple height setup is required, without needing extra adjustments.

Ensure the sensor is within range of the HomeBase and that the HomeBase is powered on and connected. Check that the sensor's battery is installed correctly and has sufficient charge. Verify that the detection lens is clean and unobstructed.

Confirm that the pet-friendly setting is enabled and that your pet's weight is below the 80 lb limit. Adjust the sensor's mounting height or angle to avoid detecting pets or other moving objects not intended for alerts.

Check the distance between the sensor and the HomeBase; move them closer if necessary. Ensure the HomeBase is functioning correctly and has a stable internet connection. Try re-pairing the sensor with the HomeBase through the eufy Security app.

Ensure your HomeBase firmware is updated to the latest version. Perform a factory reset on the sensor and attempt to re-add it through the eufy Security app.