Then I Met You - Living Cleansing Balm - 90g

The Then I Met You Living Cleansing Balm is a staple in skincare rituals, designed to effortlessly...

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eBayTHEN I MET YOU Living Cleansing Balm 20g Great Size For Travel TIMY BNWOB
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Cult Beauty UKThen I Met You Living Cleansing Balm 90g
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Product Information

Full details

The Then I Met You Living Cleansing Balm is designed for individuals seeking a thorough yet gentle double-cleansing first step to dissolve stubborn makeup, SPF, and daily debris. Its standout benefit is the inclusion of nutrient-rich botanical oils that nourish the skin while cleaning, ensuring a soft, hydrated finish; however, users with specific essential oil sensitivities should perform a patch test due to its botanical fragrance profile.

All features

Model Part NumberTMY101115
BrandThen I Met You

Extended Product Information

FAQs

Do I need to use a second cleanser after this balm?

Yes, for the best results, it is recommended to use a water-based cleanser as a second step to remove any lingering residue.

Is this product suitable for oily or acne-prone skin?

Yes, the cleansing balm is formulated to dissolve excess sebum and is generally well-tolerated by all skin types, including oily and acne-prone skin.

Can I use this on wet skin?

It is most effective when applied to dry skin, as water can prevent the balm from breaking down makeup and oils efficiently.

How long will one jar last?

Depending on daily usage, a 90g jar typically lasts between 2 to 3 months with consistent use.

Is the fragrance synthetic?

No, the delicate scent is derived from natural plant extracts, including rosemary and grapefruit.

What should I do if the balm melts during shipping?

If the balm melts, place it in the refrigerator for 30 minutes to reset its texture. This will not affect the efficacy of the ingredients.

Troubleshooting

The balm feels too hard or grainy.

This can happen due to temperature fluctuations. Rub the balm between your palms for a few seconds longer to allow your body heat to emulsify the texture.

Difficulty removing heavy eye makeup.

Gently massage the balm over closed eyes for 30 seconds longer, allowing the oils to break down the pigments before rinsing.

Pros and Cons

Pros

  • Effortlessly removes waterproof makeup and long-wear sunscreen
  • Leaves skin feeling hydrated rather than tight or dry
  • Contains high-quality, antioxidant-rich botanical ingredients
  • Luxurious sensory experience during application

Cons

  • Requires a follow-up water-based cleanser for a full double-cleanse routine
  • Contains natural extracts that may not suit those with specific allergies
  • Glass packaging requires careful handling to prevent breakage

Setup, Compatibility & Care

This product requires no complex setup. Store the jar in a cool, dry place away from direct sunlight to maintain the texture of the balm. Because it is sensitive to high heat, the product may soften in very warm environments; if this happens, simply place it in a cool area to firm back up. Always ensure the lid is tightly sealed after each use to prevent contamination. When using the included spatula, rinse and dry it thoroughly before storing it to keep the product hygienic. The balm is compatible with all skin types, including sensitive skin, but as with all skincare, it is recommended to perform a patch test on the inner arm if you have a history of reactions to botanical ingredients.

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