Compass Navigate Hybrid E-Bike - Blue

Fully equipped for taking on tarmac adventures, the Navigate Low-Step E-Bike from Compass features...

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Product Information

Full details

The Compass Navigate Hybrid E-Bike is designed for urban commuters seeking an efficient and comfortable way to navigate busy city environments. Its key benefit lies in its smooth, assisted riding experience, making hills and longer distances manageable. A potential caveat is that some minor specification changes may occur without notice, though these will use equivalent or higher quality parts. This e-bike features a robust alloy frame, high-volume commuter tires for comfort, reliable hydraulic disc brakes, Shimano gearing, and a removable battery for convenient charging. It also includes practical additions like a rear rack, front rack mounts, and a kickstand, enhancing its utility for daily transport.

All features

Model Part Number003492060
BrandCompass

Extended Product Information

FAQs

What is the expected range of the battery?

The battery offers an approximate range of 50km (30 miles) on a full charge, depending on factors like terrain, rider weight, and assist level used.

How long does it take to charge the battery?

The battery has a charging time of approximately 4 hours.

Can I use the bike without the electric assist?

Yes, the bike can be ridden like a standard hybrid bicycle without engaging the electric assist.

What is the maximum assisted speed?

The e-bike is limited to a maximum assisted speed of 15.5 MPH.

Do I need to assemble the bike myself?

Yes, bikes are delivered boxed and require assembly. GO Outdoors stores offer a free assembly service, or you can use the provided guides for self-assembly.

Is the battery easily removable?

Yes, the downtube battery is designed to be removable for convenient charging on or off the bike.

What are the available sizes for this bike?

The bike comes in two sizes: S-M (5'4” - 5'9” / 162 - 175cm) and M-L (5'9” - 6'2” / 176 - 188cm).

Troubleshooting

Bike won't turn on

Ensure the battery is securely connected and fully charged. Check the power button and display connections. Consult the user manual for specific power-on procedures.

E-assist not engaging

Verify that the battery level is sufficient. Check that all sensors (speed, pedal assist) are clean and properly aligned. Ensure the correct assist level is selected on the display.

Brakes are weak or noisy

Inspect brake pads for wear and clean them if contaminated. Ensure the brake rotors are clean. Check hydraulic brake fluid levels if applicable. Adjust brake caliper alignment.

Gears are skipping or difficult to shift

Check for any damage to the derailleur or shifter. Ensure the gear cable is not stretched or kinked. Adjust the derailleur limit screws and cable tension according to Shimano's guidelines.

Battery not charging

Confirm the charger is correctly plugged into both the battery and a working power outlet. Ensure the charging port on the battery is clean and free of debris. If the issue persists, contact customer support.

Pros and Cons

Pros

  • Comfortable ride with high-volume tires and ergonomic grips.
  • Reliable all-weather stopping power from hydraulic disc brakes.
  • Convenient and flexible charging with a removable battery.
  • Practical features for commuting, including racks and a kickstand.
  • Smooth and precise gear shifting for efficient riding.

Cons

  • Potential for minor specification changes without prior notice.
  • Assembly is required upon delivery.
  • Additional storage racks are sold separately.
  • Warranty and returns require direct contact with your nearest store or partner, not the warehouse.

Setup, Compatibility & Care

Assembly: Bikes purchased online are delivered boxed and require assembly. An assembly guide, including step-by-step and video instructions, is available. For a complimentary build service, take your boxed bike to any GO Outdoors store with a bike servicing department (excluding GO Express stores and selected others). It is advisable to call the store ahead to confirm availability. Alternatively, a partnership with LeisureLakes bikes offers assembly and inspection services.

Compatibility: This e-bike is compatible with the Urban Iki child seat. Additional storage racks are available separately.

Care: Keep the bike clean, especially the drivetrain and braking components. Wipe down the frame and battery area with a damp cloth. Ensure tires are properly inflated. Regularly check brake pad wear and cable tension. For detailed care instructions, refer to the GO Outdoors Bike Assembly guide or consult a professional bike mechanic.