TruFlame Electric Fire - 36 Inch
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B&QB&Q - 2026 ™ 36Inch Black Wall Mounted Electric Fire
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Product Information
Full details
The TruFlame 36-inch electric fire is an ideal heating and aesthetic solution for homeowners seeking a versatile, modern fireplace that offers both wall-mounted and flush-mount installation options. It provides an impressive level of customization through adjustable flame colors and brightness, paired with dual-stage heating for efficiency. While it serves as a fantastic ambient feature, users should note that as an electric unit, it is designed primarily as a supplemental heat source rather than a primary furnace for large living spaces.
All features
| Model Part Number | 2026 |
|---|---|
| Brand | TruFlame |
Extended Product Information
FAQs
Can I change the media effects after installation?
Yes, you can swap between the provided logs, pebbles, and crystals at any time by carefully removing the front glass panel.
Is this fireplace noisy when the heat is on?
The unit features a fan-forced heater which produces a low, gentle hum, comparable to a standard portable heater.
Does it need to be hardwired?
The TruFlame electric fire is designed to be plugged into a standard wall outlet, though a professional may hardwire it if preferred.
Can I use the flames without the heat?
Yes, the flame effects operate independently of the heating element, allowing for year-round use.
What is the maximum timer duration?
The built-in timer can be set for up to 7.5 hours.
Is the front glass hot to the touch?
The tempered glass stays relatively cool during operation, but it is recommended to keep children and pets away from the vent area when the heater is running.
Troubleshooting
The unit is powered on but producing no heat.
Check that the heat setting is selected on the remote or control panel and ensure the thermal cut-off has not been triggered; if it has, disconnect power for 15 minutes to reset.
Remote control is unresponsive.
Check that the batteries are fresh and ensure there are no obstructions between the remote and the infrared sensor on the fire.
The unit turns off automatically.
Verify if the timer function has been accidentally activated or if the thermal safety switch engaged due to blocked air vents.
Pros and Cons
Pros
- Flexible wall-mount or flush-insert installation
- Multiple LED color and brightness adjustments
- Integrated safety thermal cut-off
- Convenient remote control operation
- Includes three different decorative media sets
Cons
- Not intended to be a primary room heating source
- Requires proximity to a standard power outlet
- Flush-mounting requires professional wall preparation
Setup, Compatibility & Care
Installation requires a standard 220-240V power outlet. For wall-mounting, ensure the wall structure can support the weight of the tempered glass unit; a mounting bracket is typically provided. If choosing the flush-insert method, ensure the wall cavity is properly framed and cleared of any electrical wiring or hazards. To care for the unit, always ensure it is powered off and cool before cleaning. Use a soft, lint-free cloth to wipe the black glass front and avoid abrasive cleaners that might scratch the surface. Ensure the air intake and exhaust vents remain free of dust and debris to prevent overheating and ensure efficient fan performance.