Heritage Trinity Shower Riser Kit - Chrome

Heritage typically offers a comprehensive warranty on their bathroom products, often covering manufacturing defects. Please refer to the product's warranty card or the manufacturer's website for the specific duration and terms applicable to your purchase.

Yes, the Heritage Trinity Shower Riser Kit is generally compatible with combi boiler systems, provided your system meets the minimum water pressure requirements for a quality shower experience.

The shower valve or diverter (usually controlled by a separate knob or lever on your shower mixer) is used to switch the water flow between the fixed drench head and the handheld shower handset.

Yes, the riser rail allows you to adjust the height of the handset, making it suitable for users of different heights.

The finish is a high-quality, durable chrome plating, designed for longevity and ease of cleaning, providing a bright, reflective surface.

While the entire riser kit is sold as a set, individual components like shower heads or handsets may be available for purchase separately from Heritage or specialized bathroom retailers if needed.

Check if the water supply valves are fully open. Inspect the shower head and handset for any blockages or limescale buildup and clean as per care instructions. Ensure water pressure meets the minimum recommended for the shower system.

Ensure all connections are properly tightened. Check for any damage to seals or washers. If leaks persist, contact a qualified plumber.

Re-tighten the mounting screws securing the rail to the wall. If the wall plugs are damaged or the wall surface is weak, you may need to use appropriate fixings for your wall type.

Over time, internal components may require lubrication or cleaning. If the issue persists after gentle cleaning, contact customer support for advice.