electriQ 49" Dual QHD 240Hz USB-C KVM UltraWide Monitor

The monitor has a native resolution of 5120x1440 (Dual Quad HD) and an ultra-wide 32:9 aspect ratio.

Yes, it is compatible with macOS. For best results, especially with USB-C connectivity and Power Delivery, ensure your Mac model supports these features.

The monitor supports HDMI 2.1, which can handle high refresh rates. For the full 240Hz at Dual QHD resolution, DisplayPort 1.4 is recommended, but HDMI 2.1 should also support high refresh rates depending on the source device's capabilities.

The KVM hub allows you to connect a single keyboard and mouse to the monitor's USB 3.0 ports. By switching the monitor's input source between two connected PCs, you switch control of your peripherals between those PCs without needing to change physical connections.

The 90W USB-C port can deliver power to charge compatible laptops while simultaneously transmitting video and data signals, allowing you to use a single USB-C cable for your laptop connection.

The monitor comes with a low-profile stand. For more adjustment options like height, tilt, and swivel, it is VESA-compatible (100x100mm) and can be mounted on an external monitor arm or stand.

Please refer to the manufacturer's official documentation or the retailer's product page for the most current and specific warranty information, as warranty terms can vary.

Ensure the power cable is securely connected to both the monitor and a working power outlet. Check that the correct input source is selected on the monitor. Try a different video cable or port on your PC.

Verify that the video cable is firmly connected at both ends. Update your graphics card drivers. If using USB-C, ensure your port supports DP Alt Mode and sufficient bandwidth. Try lowering the refresh rate or resolution temporarily to see if the issue persists.

Confirm your laptop's USB-C port supports both DisplayPort Alternate Mode and 90W Power Delivery. Ensure you are using a high-quality USB-C cable rated for the required power and data speeds. Check your laptop's power settings.

Ensure the USB Type-B upstream cable is connected correctly from the monitor to the PC you want to control. Check that both PCs are connected to the monitor via video inputs. Restart both PCs and the monitor. Ensure USB drivers are installed correctly on both computers.

Verify that your graphics card and the connected cable support the desired resolution and refresh rate (e.g., DisplayPort 1.4 or HDMI 2.1 for 240Hz at Dual QHD). Update your graphics card drivers. Ensure the correct input settings are selected on the monitor.